Freight marketplace
Post cargo, receive bulk carrier offers, fleet and B2B trade management.
HELP CENTER
Got a question? Find your answer here
Step-by-step guides for Searino platforms — from sign-up to professional use of freight, repairs, and maritime jobs.
e.g. post cargo, seafarer resume, repair tender
Where to start?
Searino is a multi-platform ecosystem
Each service — freight, repairs, jobs — has its own panel. Access is managed from the central hub; your role (cargo owner, vendor, seafarer, etc.) determines what you see.
In this help center you'll find getting-started paths, key tips, and answers to common questions for each platform.
Guide preview
Interactive platform documentation
Sample docs UI — the same structure available in panels and this help center.
searino.com/help
Design preview — sample contentQuick start with Searino
- 1
Free sign-up at searino.com
- 2
Open the platform hub (/hub)
- 3
Choose your platform (freight, repairs, jobs)
- 4
Complete profile and request access if needed
Platform guides
Which platform?
Ship repairs
Post repair projects, tenders, vendor bids, and execution tracking.
Maritime jobs
Seafarer resumes, job listings, applications, and hiring management.
Platform hub
FAQ
Frequently asked questions
GeneralWhat is Searino and what services does it offer?+
Searino is the Middle East's first specialized maritime super-app: freight marketplace, ship repairs, and maritime jobs — all in one integrated ecosystem.
GeneralIs the platform free to use?+
Sign-up and basic access are free. Some advanced features may require role activation or subscription.
AccountHow do I access platform panels?+
After login, go to /hub. Active platforms for your role are shown. Contact support if access needs activation.
AccountCan I have multiple roles at once?+
Yes. e.g. ship owner and jobs employer — each platform shows menus based on your verified roles.
FreightHow do I post cargo?+
Open the freight panel, choose New Cargo, enter origin, destination, type, and weight, then publish to the marketplace.
FreightHow does a ship owner submit an offer?+
In the freight marketplace, browse open cargos and click Send Offer with your rate and vessel details.
RepairsHow does the repair tender process work?+
Register the project with a defect list, publish the tender, compare vendor bids, and accept the best one.
RepairsHow does a vendor join a tender?+
With vendor role, open the repairs panel, go to Active Tenders, and submit price and timeline.
JobsHow do I build a seafarer resume?+
In the jobs panel, open My Resume. Enter personal info, sea service, and STCW certificates, then save.
JobsHow does an employer post a job?+
With employer role, go to My Jobs → Post Job — enter title, rank, salary, and location.
GeneralHow do I change the UI language?+
Use the FA/EN switcher in the header or footer. All platforms support Persian and English with RTL.
AccountHow do I contact support?+
Use the contact page (/contact) or email info@searino.com. Our maritime specialist team responds promptly.
Support
Still have questions?
Searino's specialist support team is ready to help.
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