Sales & Contracts
Freight rate inquiries, B2B contracts, supply chain consulting, and enterprise platform access.
☎+98 21 9100 9000@sales@searino.comContact Center
Contact & Support Center
From freight rate inquiries to platform technical support — the Searino team is with you throughout your maritime trade journey.
Platform Support
Account issues, panel guidance, ticket tracking, and online technical support.
☎+98 21 9100 9001@support@searino.comOperations & Ports
Loading coordination, cargo tracking, and liaison with teams stationed at southern ports.
☎+98 76 9100 9000@ops@searino.comRegional Presence
Our Offices & Hubs
On-the-ground presence across key Gulf ports and business hubs for operations and in-person support
4 active hubs in the region
Head OfficeIran
Tehran
Tehran, Valiasr St., above Mirdamad, Searino Tower, 12th Floor
- +98 21 9100 9000
- tehran@searino.com
- Sat–Wed · 9:00–17:00
Port OperationsIran
Bandar Abbas
Bandar Abbas, Shahid Rajaee Port Complex, Searino Operations Building
- +98 76 9100 9000
- bandar@searino.com
- Sat–Thu · 8:00–16:00
Regional HubUAE
Dubai
JLT Cluster G, Jumeirah Business Center 1, Office 402, Dubai, UAE
- +971 4 514 9000
- dubai@searino.com
- Mon–Fri · 9:00–18:00
Oman GatewayOman
Muscat
Al Khuwair, Building 218, Way 3505, Office 504, Muscat, Sultanate of Oman
- +968 24 480 900
- oman@searino.com
- Sun–Thu · 8:00–16:00
Direct Form
Send us a message
Our team in the relevant department will review your message within 2 business hours.
Company Information
Legal nameSearino — Maritime Services Ecosystem
IDSR-2026
General email
info@searino.com
Business hours
- Sat – Wed08:30 – 17:00
- Thursday08:30 – 13:00
On public holidays, responses are handled via online tickets.
Before you contact
Frequently asked questions
How do I get a freight rate quote?+
Enter origin and destination on the homepage or freight marketplace. You can also contact sales via the form above.
How long until I get a response?+
Usually within 2 hours during business hours. For urgent port operations, contact the ops department directly.
Do you offer support in English?+
Yes. The platform and support team are bilingual in Persian and English.
How do I get enterprise platform access?+
Fill out the contact form selecting Sales, or request access from the platform hub page.